key considerations for hosting
When choosing to upgrade your phone system to VOIP (Voice over IP), your first decision will usually be if you will have an on-premise PBX installed (the brains of the phone system installed on a server in your building) or if you will have the PBX hosted (the brains of the phone system hosted in a data-center otherwise known as the ‘cloud’).
Aside from all the key features such as voice, audio, video, chat & text, there are additional benefits to adopting cloud-hosted phone solutions.
Redundancy and Reliability
Cloud PBX’s are becoming more and more feature rich, often offering lots of the common features readily available within an on-premise PBX such as 3CX.
The upfront cost of an on-premise PBX can be expensive. Cloud controlled PBX facilitates monthly subscription without upfront
Cloud-hosted phone systems facilitate improved customer service capabilities for businesses of varying sizes. Integrated with CRM systems, staff can greet and track customer processes easily.
REDUCE CAPITAL EXPENDITURE & PREDICT MONTHLY COSTS
Spread the cost of your communications outlay by adopting cloud-hosted phone systems. Enable your finance department to switch from a CAPEX model to OPEX model.
This reduces the associated upfront costs for equipment and physical on-premise installation resulting in predictable monthly costs.
• Cloud solutions offer advanced security are easily scalable with your business needs.
• In today’s competitive market it’s important to never miss that call. With CRM integrations, communications can be linked to customer records before the agent
takes the call.
• The best cloud-hosted phone systems incorporate features such as mobile apps, web conferencing, live chat, click2call and more, for UNLIMITED users.
Call SenSys, the experts, and we will take care of everything for you
SenSys Tech is an official 3CX PARTNER since 2016. 3CX sells through its channel partners. They have a worldwide network of partners who are well-trained in installing and supporting 3CX either in the cloud or on-premise.
SenSys Tech are 3CX partners. We install phone systems, advise and supply top of the range phone handsets & headsets. SenSys offer training along with ongoing maintenance and support for our customers.
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Our telephone system maintenance is a service that helps you to reduce your organisational costs, minimise the risk of downtime, loss of business and allows you to gain the convenience of a single point of contact for the support of your telephone system.
Amongst the regular support are jobs such as updates/repairs/patches to any handsets, cloud servers, and upgrading software, operating systems, and the firmware’s on IP handsets and servers. Remote softphone and mobile app support upgrade, and, web conferencing updates/updates. SenSys Tech can also take care of issues with power supplies.
Need to get your team up and running working from home or on the road? Do you need help or training with systems, integrations, scheduling or dashboards?
Contact SenSys Voice today