voip system support
We partner with businesses to support and maintain VoIP and communications systems. Contact usBook a consultationwhy sensys voice for phone communications support
At SenSys Tech we appreciate the commitment your business makes with an investment in the latest VOIP technology. We look after your phone system end to end, providing hardware, software, SIP Trunks and broadband.
SenSys provide a dedicated account manager and technical contact so that you have no more long waits in call queues to resolve issues, we aim to get to know your business so we can make better recommendations, we provide our details to your staff so they can contact us directly, we strive to be your partner and better your business through communications.
We will be there to support your business when you need us and include 24/7 critical support nationwide. We’re experts who care- That’s the SenSys Difference.
SUPPORTING SYSTEMS
Hours per day
Days Per week
Days per year
SenSys care
We pride ourselves in providing each of customers whether it’s the smallest office or the largest call centre with a dedicated SenSys Technology contact and we also offer around the clock support and response. SenSys CARE is Irelands unrivalled customer support and technical response service for VOIP business phone systems and other network technologies
proactive
Reduce the risk of downtime and outages with preventative maintenance & support
on call services
24/7/365 on-call service options. Remote support and service.
our people
We have experienced, 3CX certified engineers in house to design your system, complete onboarding, porting, and changeover
live monitoring
Network, Software and Hardware monitoring for a live system health check offering pro-active response
service level agreement
4 Hour response service level agreement* (subject to support agreement selected)
reporting
Detailed service reports, including photo’s, videos and back up supportive information
nationwide fleet
Tracked fleet and mobile workshops carrying a range of parts and products to keep your system running, reducing second call backs.
champion
Dedicated system technician lead and supervisor who will be a champion of your system. Director-level access and contacts for your business.
targets
Our service levels are surveyed tracked and reported on to the Technical and Service director on a weekly basis.
transparent support
Our telephone system maintenance is a service that helps you to reduce your organisational costs, minimise the risk of downtime, loss of business and allows you to gain the convenience of a single point of contact for the support of your telephone system.
popular phone products
Most popular IP phones and headsets chosen by our clients. Contact us at SenSys Tech to discuss our full range of phone equipment or to place an order
Yealink T42U
T42U DATASHEET
Yealink T46s
T46s DATASHEET
Expansion Module
Wireless Headset
Wired Headset
YEALINK CP920
YEALINK CP960
complimentary consultation
book A consultation
Our telephone system maintenance is a service that helps you to reduce your organisational costs, minimise the risk of downtime, loss of business and allows you to gain the convenience of a single point of contact for the support of your telephone system.
Amongst the regular support are jobs such as updates/repairs/patches to any handsets, cloud servers, and upgrading software, operating systems, and the firmware’s on IP handsets and servers. Remote softphone and mobile app support upgrade, and, web conferencing updates/updates. SenSys Tech can also take care of issues with power supplies.
Need to get your team up and running working from home or on the road? Do you need help or training with systems, integrations, scheduling or dashboards?
SenSys CARE is Ireland’s unrivalled customer support and technical response service for Voip systems and other network technologies.
3cx partner
SenSys Tech is an official 3CX PARTNER since 2016. 3CX sells through its channel partners. They have a worldwide network of partners who are well-trained in installing and supporting 3CX either in the cloud or on-premise.
SenSys Tech are 3CX partners. We install phone systems, advise and supply top of the range phone handsets & headsets. SenSys offer training along with ongoing maintenance and support for our customers.
